Effective August 1, 2014 factory service repair support of RICOH IMAGING products (Pentax and Ricoh) will no longer be handled through C.R.I.S. Ricoh Imaging Americas Corporation will be moving their factory service location to Connecticut. Ricoh Imaging expects service operations to resume by 8/15/14 at the new location. Please begin to send any units in […]

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Here in the desert, the lack of greenery doesn’t give us much reason to explore infrared photography.  However, being a service center for customers nation-wide, we often get requests to modify DSLR’s for IR capabilities.   There are two ways you can create infrared images with your DSLR (not in post production), the easiest of which is […]

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Flash Diagnosis: DEAD!

April 11, 2014
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In case you haven’t heard, CRIS is the exclusive US service center for Manfrotto Distribution, which includes Manfrotto, Gitzo, Avenger, Elinchrom, Metz, Rotatrim, Lastolite, Kata, and National Geographic products.  For this post, we’ll highlight a complaint we receive somewhat commonly about Elinchrom power packs.  This is not to say that Elinchrom systems are problematic, but […]

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The Dreaded Camera Error–Help!

June 7, 2013
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            If this post finds you amid a frantic attempt to resolve a camera error you’ve encountered mid-shoot, take a deep breath and don’t panic.  Chances are we can’t help you out of this rut right at this very minute, but the cause of this error can be fixed. First […]

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So You Dropped Your Camera in Water…

April 12, 2013

Spring has, well, sprung!  For those being surprised by snow on the East Coast: we’re sorry, and we’ll try not to rub in the 80 degree weather here in Phoenix!  For the sake of this post, let’s pretend we’re all experiencing pool or beach worthy weather.  Naturally, most photographers are going to take advantage of […]

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