Manfrotto Distribution Partners with CRIS for Repair Services

by camerarepair on

Did you know that CRIS was named the US exclusive authorized factory service facility for Manfrotto Distribution?  Effective August 6, 2012, CRIS took over service for consumers and dealers of Manfrotto Distribution products, which is Manfrotto, Gitzo, Avenger, Kata, National Geographic, Metz, Gossen, Rotatrim, and Elinchrom.  What does that mean for you?  One of the leading providers of service for digital imaging equipment now provides even more great services for your digital imaging needs.

The week leading up to the go-live date for service at the CRIS facility was an eventful one!  On that Monday, two semis from the New Jersey facility arrived to deliver tools, equipment, storage, and repairs to be inventoried and organized.  The backlog of repairs had to be individually keyed into the system which was no small feat considering there were nearly 400 open work orders.  Yikes, we know!  While all of this was in process, business had to carry on as usual but there was nothing usual about business this week!  What, you ask, does this transition look like?  Check out some behind the scenes snapshots below.

IT at work configuring systems

Building shelves for inventory

Unloading the trucks

Row after row of boxes

Moving palettes into the warehouse

Packed warehouse

Careful inventory of parts

All the boxes are unpacked

Getting trained by the NJ staff

Just a few of the open work orders

Tripods in need of repair

Hard at work on an Elinchrom flash unit

If you have questions about the transition or would like to know how to send in your Manfrotto Distribution products for repair, visit  Did you know CRIS is also authorized for Canon, Nikon, Pentax, Ricoh, and Sigma repairs?  Visit for more info and to receive an instant repair estimate.


Leave a Comment

Previous post:

Next post: